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Danielleburnett87's avatar
Danielleburnett87
Explorer | Level 3
3 years ago

Can't see my photos when logging in my iPhone

Hello I have a major concern. I switched over to my iPhone and logged into my Dropbox. Ever since i logged in on my iPhone there are no photos that I had from the last ten years under my account. I ...
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Danielleburnett87's avatar
Danielleburnett87
Explorer | Level 3
3 years ago
I just looked at emails from back 2019 and it’s the exact same email.

I also payed for the professional account so I could go in and see about deleted photos to see if maybe the person stole my phone went in and deleted my photos but there was nothing there
  • Danielleburnett87's avatar
    Danielleburnett87
    Explorer | Level 3
    3 years ago
    Yeah it only goes back to April of 2023.
    I’m so confused.
    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi from me as well, Danielleburnett87. 

       

      Can you let me know when was the last time you were able to see your photos when accessing www.dropbox.com?

       

      Also, when did your phone get stolen, if I may ask?

      • Danielleburnett87's avatar
        Danielleburnett87
        Explorer | Level 3
        3 years ago
        Last time accessed was the beginning of the year and my phone was stolen at the beginning of April.

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