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Larsso1980's avatar
Larsso1980
New member | Level 2
7 hours ago

Can't view specific documents that are downloaded in the activity log

Good Morning,  I use Dropbox Business and have recently been sharing information in "Can View" mode with some clients. We have been trying to track their activity and can see when they access the...
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Larsso1980's avatar
Larsso1980
New member | Level 2
5 hours ago

Hi Walter​ ,

The people I am sharing with appear to have individual Drop Box Accounts. They definitely are not a part of a team.

With one client i can track the downloads whether its a PDF, Excel or Word document.

With the rest it simply just shows them accessing the main file and then no more activity after that?

I hope this helps. Thankyou for your assistance.

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 hours ago

Have you checked what web browsers they're using on their end Larsso1980? 

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