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Change settings so my downloads are NOT put in Dropbox
Hello, I have a new MacBook Pro and a Cameo Silhouette. I've noticed that whenever I download files for my Silhouette they are automatically placed with my Dropbox files. How do I keep this from ha...
- Thanks for the additional info there sherronnebattle.
It does sound like you have the Dropbox app installed on your computer, which will be syncing files in a local folder called "Dropbox".
However, it sounds like you might have the computer backup feature enabled to sync your Downloads folder.
Can you please follow the steps towards the bottom of this article to disable the backup and let me know if that does the trick?
Lusil
Dropbox Staff
Dropbox StaffHi there sherronnebattle, thanks for checking in with us.
If you're downloading these files from the website, could it be that your browser is set to download files directly to the Dropbox folder?
Do you get the same behavior if you do this from another browser?
Have a look and let me know what you find, cheers!
If you're downloading these files from the website, could it be that your browser is set to download files directly to the Dropbox folder?
Do you get the same behavior if you do this from another browser?
Have a look and let me know what you find, cheers!
Hi Lusil ,
I have no clue. How do I find out? I contacted Silhouette America and here's the response I got from them:
When purchasing files, they should automatically download to your library in the software. If you wish to download them to your computer, you may click the Download Now button on the checkout page of the Design Store. Furthermore, I would contact Dropbox directly for more information on moving information from there system, to your computer directly.
Thanks for responding to me Lusil .
- LusilWhen you download files from the Dropbox website, they are saved to the default location the browser has set to add files to.
Are you able to access another browser remotely?Hi @ Lusil. Thanks for getting back to me. Safari is the browser that I use. I have Google Chrome installed on my laptop but I never use it.
SB
- Daphne
Dropbox Community Moderator
To help us isolate the root cause, can you try using the other browser to see if the files are being saved in Dropbox from there too sherronnebattle?
Also, can you double check for me to see if the Downloads location for Safari is set to Dropbox?
If you're not familiar with this, you can do this by:- Opening Safari on the computer.
- Choose "Safari" from the menu bar.
- Go to "Preferences".
- Click "General".
- Choose the "File download location" and let me know what it shows there.
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