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eas9898's avatar
eas9898
New member | Level 2
2 months ago

Changed password on Excel file, now I get Decryption Failed error on latest iOS

Hi everyone. This is with the latest version of iOS. I have an existing Excel File that is encrypted with a password. It works fine with Dropbox. I change the password and save it, and now I get th...
iOS
Microsoft Office
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey eas9898 - thanks for bringing this to our attention.

Just to make sure we're on the same page, can you walk me through the exact steps you take to do this and send us a screenshot of the exact error you're getting?

Thank you! 

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