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Chrome reporting dropbox as an incompatible application
Receiving this error from chrome whenever i open chrome:
Hey folks ( office11 & chriscsullivan)!
Thanks for reporting this problem here. Without you, other customers could've experienced the same issue.
I have already relayed all the details of your problem to our engineering team. From this point onwards, they’ll evaluate the problem and work toward a solution.
I can’t say exactly how long this will take, however, I’ll keep a close watch on the team’s progress and I will let you know more info as soon as I have an update.
Thanks for your diligence and patience in regards to this matter and enjoy the rest of your day!
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I'm also running Version 68.0.3440.106 (Official Build) (64-bit) and getting the same error message. Chrome is also more unstable from whatever this issue is, and is suffering performance issues.
Any timing on v69? This is a business impact here.
Sometime around 11/17, Google announced some changes which were to be similar to Windows Edge behavior concerning code injections. Beginning with Chrome 66, crashes due to code injections by Windows software into the browser would generate a warning to update or remove such software. This would continue through the current relaease of Chrome 68. Chrome 69 (due out 9/4/2018 at last update) will block the software from injecting code into Chrome processes. If blocking is unsuccessful, the warning will still be shown after Chrome restarts and allows injection. The following Chrome 72 won’t show any warning and code injecting will always be blocked. This seems to indicate Chrome is being developed to deal with what it perceives as bad code injections, so the application vendors will still need to address what is causing the originating issue Chrome is alerting everyone to since by Chrome 72 they will simply be blocked. In other words, Chrome 69 will not fix the issue, but it will help better control or mask it, and by 72 it will be blocked for working in Chrome. This is my 2 cents and interpretation of the information across various online sites, and I am not affiliated with Google, nor do I possess any additional inside information. I'm just a Dropbox customer who ran across some extra info to pass along which may or may not be helpful as this problem seems to be escalating.
- Lusil
Dropbox Staff
Nothing happened with Window Edge and Firefox Mozilla. Once I uninstalled the Dropbox app, no longer I had any crash with Chrome. Want me to reinstall the Dropbox app and see what happens?
- Lusil
Sorry for the delay. I used the reply command instead of this community method.
Lusil
The screenshot in "this thread" is exactly what I saw several times.My Google Chrome is up to dateVersion 68.0.3440.106 (Official Build) (64-bit)Thanks,- Lusil
- Chrome v69 and it's still happening to me. :(
Hi all.
I have a Win10 PC and Chrome told me Dropbox is NOT compatible.
- I have two choice : keeping un-compatible Dropbox app on my PC and hoping all things will go on well (!!!)
- Uninstall Dropbox from PC.
Really?!note : I do not use Tablet mode on this PC
Thank you all for helping me.- Jay
Dropbox Community Moderator
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