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Chrome reporting dropbox as an incompatible application
Receiving this error from chrome whenever i open chrome:
Hey folks ( office11 & chriscsullivan)!
Thanks for reporting this problem here. Without you, other customers could've experienced the same issue.
I have already relayed all the details of your problem to our engineering team. From this point onwards, they’ll evaluate the problem and work toward a solution.
I can’t say exactly how long this will take, however, I’ll keep a close watch on the team’s progress and I will let you know more info as soon as I have an update.
Thanks for your diligence and patience in regards to this matter and enjoy the rest of your day!
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69.0.3497.100
- Walter
Dropbox Community Moderator
This is indeed the latest stable version of Chrome office11 - are you still having this issue?
Have your cleared your cache recently? Does this also persist on incognito for you (just to eliminate other factors such as browser extensions or plugins etc.)?
Thanks for your patience and cooperation on this one as well.
I didn't get the error message this morning - so maybe the chrome version is a recent update on my computer. I am cautiously optomistic that this issue is resolved. If the problem returns, I will try the "incognito" suggestion. Thank you.
Add another Dropbox Pro paying user to the mix here.
This issue is crashing chrome and my computer on nearly a daily basis.
Given that chrome and dropbox are two of the most regularly used applications for my work, giving up one is not really a viable option.
Dropbox, you've got to do something about this before you start losing clients. The google empire is too large and integrated into all of our lives to ditch it.
Please resolve before I convert all my documents to Drive and find an alternative cloud storage system.
Chrome 69.0.3497.100
Dropbox v57.4.89
-Chris Sullivan
- Walter
Hey folks ( office11 & chriscsullivan)!
Thanks for reporting this problem here. Without you, other customers could've experienced the same issue.
I have already relayed all the details of your problem to our engineering team. From this point onwards, they’ll evaluate the problem and work toward a solution.
I can’t say exactly how long this will take, however, I’ll keep a close watch on the team’s progress and I will let you know more info as soon as I have an update.
Thanks for your diligence and patience in regards to this matter and enjoy the rest of your day!
Yesterday was the second time as Chrome stopped working and I had to restart my lap top during a meeting with a client. I have Chrome Version 69.0.3497.100 (Official Build) (64-bit), so it's latest version yet this happens again. More of my friends have told me they have experience the same thing.
I can't stop using Chrome, so I'm thinking to remove Dropbox until I learn here that the issue has been resolved. It costs my work too much if this happens all the time. I hope you'll fix it soon.- This is really a shame. I've had the same problem for a month and I also have the latest version of Chrome. I was hoping to find a feasible solution here rather than suggestions of just changing the browser (as if it were a problem with Chrome). Since the apparent solution that Dropbox staff is giving is choosing between both programs, I would definitely stick with Chrome.
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