2025 sparked some incredible conversations across our community 👩💻. Discover the highlights and see what’s ahead in 2026.
Forum Discussion
MichelleLM
4 years agoExplorer | Level 3
Converted from Raw to Jpg
I have uploaded raw files to Dropbox and it changed them to jpeg. They were compressed to 3 mb as well. There is no option to download raw files. I am unable to find an solution although others have ...
KellyHausenfluck
2 years agoNew member | Level 2
When I uploaded my RAW photos from my camera it automatically uploads into Dropbox in camera uploads as a jpeg.
Walter
Dropbox Community Moderator
2 years agoHey KellyHausenfluck , sorry to hear you're having issues with this.
Could you please walk us through the steps you take to upload your files and how those actions are logged in your events page?
This will help us assist further.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!