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DB on MacOS is corrupting my files (now irreversibly)
Hi,
for a while now I have been having problems with my DB-stored files on my Macbook. I use DB on a Windows (PC) and Macbook Air. Everything's fine on Windows, but the files do not open when I try...
Dear Fiona,
got it to work (i.e. I can now open all files, though I did lose the one that didn't get synced). Turned out I had to allow for Smart Sync in the Dropbox preferences and for some reason this fixed things.
Found the solution here: https://www.dropboxforum.com/t5/Files-folders/Corruption-of-Excel-Files-saved-to-Dropbox/td-p/289813/page/2
Posted by another user. You might want to show this to other community managers as well so they can suggest this to other users with my problem.
So the fix required changing something with DB. I'd count it as "Dropbox corrupting my files", or at least as "Dropbox being misleading about what it's showing me in the Dropbox folder and not notifying me that I'm only seeing what's supposed to be there and not the actual file that is stored online" :/ .
Shouldn't the files be stored locally by default if someone doesn't enable smart sync? Is that what caused the problem?
Anyway. Thanks for your time and best,
Wojciech
Fiona
Dropbox Staff
Dropbox StaffI understand you want the version you last edited. We can not use previous versions to solve this, as it is not saved, so all I can suggest is to try to repair the Excel workbook manually. Instructions from Office support: https://support.office.com/en-us/article/repairing-a-corrupted-workbook-7abfc44d-e9bf-4896-8899-bd10ef4d61ab
Keep me posted!
Thanks. Tried it but didn't work.
I get that my problem is unsolvable, but you should probably try to get to the bottom of this so that more people don't end up in my situation.
Good luck,
WH
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