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Forum Discussion
Norfolk VHF
4 years agoHelpful | Level 6
DB thinks I am offline
Both my laptop and desktop are connected to my account. This issue is with my desktop only. If you are reading this it is because my internet is working fine, as I proved outside of DB. It's also ...
- 4 years ago
Bingo! Thanks, Walter. Preview behaved normally on a different browser. Two points worth making. I had tried going Incognito within Chrome, but still got the error message. Also, my laptop, where Preview always worked fine, is also running Chrome.
So, it's clearly not Chrome itself, but apparently just its cache on my desktop computer. I don't know how long it will take me to learn to clear that, but when I do I will come back with a (hopefully final) report! Stay tuned.
(I should also answer about that shared file. Still got error message here on Chrome.)
Norfolk VHF
4 years agoHelpful | Level 6
I don't know the distinction between the desktop app and the website. I have, e.g., this link on FB.
If, from within FB, I click on it on the laptop I use rarely (particularly for music, which wants the bigger screen), it plays normally on Preview. But doing so on my desktop gets this. (I also get this when I click on the file at dropbox.com.)
Norfolk VHF
4 years agoHelpful | Level 6
(I can't possibly be offline, because other internet sites respond to my clicks or dropdown choices normally. DB itself, seconds before, accepted the new saving of a file in the usual manner.)
- Здравко4 years agoLegendary | Level 20
Hi Victor,
Did you try to sign out of your Dropbox account in the background window, seen on your post (not the small one), and try to open the same link again (without signing in back in your account there). If not, try it. Does the link open properly in this case?
Good luck.
- Norfolk VHF4 years agoHelpful | Level 6
I mention above that I logged (they say, signed) out and back in to no avail. Thanks.
- Norfolk VHF4 years agoHelpful | Level 6
Oh. You wanted me to try clicking on the FB link when still signed out of DB. I did, and got the same DB error message.
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