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Norfolk VHF's avatar
Norfolk VHF
Helpful | Level 6
4 years ago
Solved

DB thinks I am offline

Both my laptop and desktop are connected to my account.  This issue is with my desktop only. If you are reading this it is because my internet is working fine, as I proved outside of DB.  It's also ...
  • Norfolk VHF's avatar
    Norfolk VHF
    4 years ago

    Bingo!  Thanks, Walter.  Preview behaved normally on a different browser.  Two points worth making.  I had tried going Incognito within Chrome, but still got the error message.  Also, my laptop, where Preview always worked fine, is also running Chrome.

     

    So, it's clearly not Chrome itself, but apparently just its cache on my desktop computer.  I don't know how long it will take me to learn to clear that, but when I do I will come back with a (hopefully final) report!  Stay tuned.  

     

    (I should also answer about that shared file.  Still got error message here on Chrome.)

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