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DB thinks I am offline
Both my laptop and desktop are connected to my account. This issue is with my desktop only. If you are reading this it is because my internet is working fine, as I proved outside of DB. It's also ...
Bingo! Thanks, Walter. Preview behaved normally on a different browser. Two points worth making. I had tried going Incognito within Chrome, but still got the error message. Also, my laptop, where Preview always worked fine, is also running Chrome.
So, it's clearly not Chrome itself, but apparently just its cache on my desktop computer. I don't know how long it will take me to learn to clear that, but when I do I will come back with a (hopefully final) report! Stay tuned.
(I should also answer about that shared file. Still got error message here on Chrome.)
I don't know the distinction between the desktop app and the website. I have, e.g., this link on FB.
If, from within FB, I click on it on the laptop I use rarely (particularly for music, which wants the bigger screen), it plays normally on Preview. But doing so on my desktop gets this. (I also get this when I click on the file at dropbox.com.)
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi Norfolk VHF, if you download the file, does it play correctly?
No issues with dowloading. Just with reading pdf's and such, and listening to audio files. DB thinks I'm offline even while accepting new files and updates to its servers. So far, that only affects my use of Preview.
- Walter
Have you tried clearing your browser's cache lately or another browser perhaps Norfolk VHF?
Do you still get the same error?
Also, if you access the shared link from this page, does it give you the same error?
Bingo! Thanks, Walter. Preview behaved normally on a different browser. Two points worth making. I had tried going Incognito within Chrome, but still got the error message. Also, my laptop, where Preview always worked fine, is also running Chrome.
So, it's clearly not Chrome itself, but apparently just its cache on my desktop computer. I don't know how long it will take me to learn to clear that, but when I do I will come back with a (hopefully final) report! Stay tuned.
(I should also answer about that shared file. Still got error message here on Chrome.)
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