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DB thinks I am offline
Both my laptop and desktop are connected to my account. This issue is with my desktop only. If you are reading this it is because my internet is working fine, as I proved outside of DB. It's also ...
Bingo! Thanks, Walter. Preview behaved normally on a different browser. Two points worth making. I had tried going Incognito within Chrome, but still got the error message. Also, my laptop, where Preview always worked fine, is also running Chrome.
So, it's clearly not Chrome itself, but apparently just its cache on my desktop computer. I don't know how long it will take me to learn to clear that, but when I do I will come back with a (hopefully final) report! Stay tuned.
(I should also answer about that shared file. Still got error message here on Chrome.)
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHave you tried clearing your browser's cache lately or another browser perhaps Norfolk VHF?
Do you still get the same error?
Also, if you access the shared link from this page, does it give you the same error?
Bingo! Thanks, Walter. Preview behaved normally on a different browser. Two points worth making. I had tried going Incognito within Chrome, but still got the error message. Also, my laptop, where Preview always worked fine, is also running Chrome.
So, it's clearly not Chrome itself, but apparently just its cache on my desktop computer. I don't know how long it will take me to learn to clear that, but when I do I will come back with a (hopefully final) report! Stay tuned.
(I should also answer about that shared file. Still got error message here on Chrome.)
SOLUTION: clear cache on browser, restart computer.
Credit to Walter above, but I wanted it to be clear that of several things he suggested in a single message, this is what worked for me. I was glum at first, because I still got the error message right after clearing the cache. I decided to try restarting the computer and now everything works fine again.
Thanks to all for your input.
- Walter
Glad to hear it's sorted now Norfolk VHF and thanks for keeping us in the loop too.
See you around the Community and have a lovely weekend!
Unfortunately I have to reinstate this thread. The problem I had, non-functionality of Preview with the error message that I am offline when I'm clearly not, has returned. I had functionality for a few days after clearing cache on Google Chrome and restarting, but that no longer works.
Preview works fine on Chrome on my laptop, and fine on this desktop on a different browser.
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