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New member | Level 2

9 years ago

Solved

"Direct download" links are not working

Hello

I am trying to make a folder public, but whenever I share the link the receivers (including myself) cannot download the files. We are guide to the file on dropbox but the file cannot be downloaded. An example is: https://www.dropbox.com/sh/f549knzc9eg3jvb/AACdPY9KOKqRpTrKLhYlKOWia?dl=0

This is not in a public folder. But it is a problem that has happen again after March 15.

An immediate answer is appreciated.

Thanks

Bjarke

Rich
8 years ago
https://help.dropbox.com/desktop-web/force-download

12 Replies

Replies have been turned off for this discussion

Bjarke_Daub
New member | Level 2
9 years ago
Updated link: https://www.dropbox.com/sh/pkamq8cgvmjibul/AAAWtqDHPb03atAJyhiUjFuwa?dl=0
- Jane
  Dropbox Staff
  9 years ago
  Hey Bjarke_Daub,
  
  Hmmm... I'd be glad to look into that . Can you please open a new support request with us, in order for us to be granted access to your account and let me know a ticket ID in your reply?
  
  Many thanks in advance, looking forward to hearing back from you!
  
  Kind regards,
  
  JaneA
  - Rich
    Super User II
    9 years ago
    I can reproduce this, but only in IE. In Firefox and Chrome it's working fine. Also, the link you posted is still invalid. Here's one of mine if you want to test it.
    
    https://www.dropbox.com/sh/y2ott3dldz8ddt0/AAAUkXHe2X8c_HdEVCvbmkzsa?dl=0
Sjd1984
New member | Level 2
8 years ago
The reason it’s not working is you have 2 change the last character from 0 to a 1
- Rich
  Super User II
  8 years ago
  
  https://help.dropbox.com/desktop-web/force-download

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