Forum Discussion

ladyofthelakes82's avatar
ladyofthelakes82
New member | Level 2
3 years ago

Download button not working, whenI click nothing happens.

For some reason, nothing happens when I click the download button.  I've tried this on both Firefox, Chrome, and iOS.  Any ideas?  I've cleared my cookies. 

Download
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1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey ladyofthelakes82! Hope you’re doing well. 

     

    Are you trying to download personal files, files from a shared folder, or a shared link instead? 

     

    Is this happening for a particular file, or multiple ones?

     

    Can you also try an incognito window to see if there’s any difference?

     

    Let me know, when you’ve got more info.

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