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Andrew33's avatar
Andrew33
Explorer | Level 4
3 years ago
Solved

Download doesnt't work anymore

Really strange, it's not possible to download files anymore. I only work online. On the other hand the upload function still works.   It says: "Beim Herunterladen der Datei ist ein Fehler aufgetret...
Download
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  • Jay's avatar
    Jay
    3 years ago

    Since it does sound like there is something preventing the files from being downloaded due to the school network, as it works elsewhere, keep us updated with any news on if they were able to make the downloads work again.

Andrew33's avatar
Andrew33
Explorer | Level 4
3 years ago

Yes, I'm accessing Dropbox via our school environment. And my first assumption was also that there must be a restriction caused by the firewall.  But our system adminstrator denied. I'll hand him out the list with the Dropbox domains.

By all means - I do have full functionality with downloads in other networks (at home) or with my mobile phone. I have to add - in those cases I use the app.

Thanks!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Since it does sound like there is something preventing the files from being downloaded due to the school network, as it works elsewhere, keep us updated with any news on if they were able to make the downloads work again.

  • Andrew33's avatar
    Andrew33
    Explorer | Level 4
    3 years ago

    In the meantime it works again. Thanks for your support!!! 😀

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      No worries, glad to have helped out.

       

      Enjoy your weekend!

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