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jon1906's avatar
jon1906
New member | Level 2
5 years ago

Download failed - network error

I've been having a lot of trouble downloading files from Dropbox. I always get "Failed - network error".   The file is less than 1 GB, so it's NOT an issue with the file size. I've tried using in...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Thanks for the quick response ccd2 

Are you getting an error even with single files? If you do, I'd appreciate a screenshot of that too.
ccd2's avatar
ccd2
Explorer | Level 3
4 years ago

Yes single files too. Here is a screenshot of the error on Chrome.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago
    Thanks for clarifying that for me ccd2

    Are you running any antivirus or firewall that might be blocking the downloads by any chance?

    If not, I'd be happy to send you an email to investigate further. 
    • ccd2's avatar
      ccd2
      Explorer | Level 3
      4 years ago
      No I don't! Thank you so much for helping! You can email me at [removed per the Community's Guidelines]
      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago
        No worries ccd2

        I just sent you an email to the email address that's associated with your profile here, on our Community.

        Please have a look at your inbox and we'll take it from there. 

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