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Excalibur59
2 years agoExplorer | Level 4
Download files while using the creation date
Hi all,
I've recently changed my Android phone, and using the automated procedure I've imported all (most of) data from the older one, but I removed an SD card where there was most of my photos bef...
Jay
Dropbox Community Moderator
2 years agoHi Excalibur59, thanks for bringing this to our attention.
If you download files directly from the Dropbox site or mobile app, they will have the current date and time on them.
The only way to get the original dates and times would be for the Dropbox desktop application to be installed, and the files would sync down normally onto your computer. After that, you might be able to find a way to transfer the files with the correct info onto your new phone via an SD card or cable.
If you have any further queries, feel free to message back.
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