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Forum Discussion
thomashayden
2 years agoExplorer | Level 3
Download not opening with =1 change of link.
Before I could enable it so I the share link of a file I could change to =1 at the end and it would initiate the download.
It is still doing that but it's opening in a strange window instead of sta...
thomashayden
2 years agoExplorer | Level 3
Hey there,
Please see screenshot here:
[Removed as per Community Guidelines]
As you can see instead of initiating the download, it opens a blank page with the download... Very strange.
Works fine apart from Safari browser.
Jay
Dropbox Community Moderator
2 years agoHi thomashayden, could you copy and paste the screenshot directly into your post instead of via a shared link?
Have you tried using a different browser to see if the behavior is different when downloading files?
- thomashayden2 years agoExplorer | Level 3
- thomashayden2 years agoExplorer | Level 3
There you go. It wasn't letting me before.
Like I said, in Google it works fine. Safari is the issue.
- Jay2 years ago
Dropbox Community Moderator
Just to check, this is the normal window to save files from the web. Is the window not going away when you click the Save button?
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