Forum Discussion

smaruzzi's avatar
smaruzzi
New member | Level 2
3 years ago

Download not working with Safari 16.6 and macOS 13.5.1

Hi, since this morning, I experienced this weird behavior: in my current configuration (Safari 16.6 and macOS 13.5.1 ), when pressing the download button, nothing happens. No visual feedback and - us...
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Toinie's avatar
Toinie
Helpful | Level 5
3 years ago

It seems to be an issue with extensions. For us when we disable the 1 password extension, downloads are possible

smaruzzi's avatar
smaruzzi
New member | Level 2
3 years ago

By disabling the 1Password extension, I was able to download files in my current settings. Thanks, Stefano

  • protectblue's avatar
    protectblue
    New member | Level 2
    3 years ago

    Yes - exactly the same thing happening for me. If I disable 1password extension then Dropbox downloads work but otherwise they don't. Super annoying as I need both of these things to work !!

    • napstudio's avatar
      napstudio
      Explorer | Level 4
      2 years ago

      Same! I'm glad to have found a work-around, but this is just another annoying thing that has changed recently on Dropbox. I am learning my lesson about being blindly reliant on services that I pay lots of $ for that can become more disruptive than helpful. 😞

      • Toinie's avatar
        Toinie
        Helpful | Level 5
        2 years ago

        Hi, @napstudio,

         

        would you mind sharing the work-around? Or did you switch browsers?

         

        Thank you!

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