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smaruzzi's avatar
smaruzzi
New member | Level 2
3 years ago

Download not working with Safari 16.6 and macOS 13.5.1

Hi, since this morning, I experienced this weird behavior: in my current configuration (Safari 16.6 and macOS 13.5.1 ), when pressing the download button, nothing happens. No visual feedback and - us...
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smaruzzi's avatar
smaruzzi
New member | Level 2
3 years ago

By disabling the 1Password extension, I was able to download files in my current settings. Thanks, Stefano

protectblue's avatar
protectblue
New member | Level 2
3 years ago

Yes - exactly the same thing happening for me. If I disable 1password extension then Dropbox downloads work but otherwise they don't. Super annoying as I need both of these things to work !!

  • napstudio's avatar
    napstudio
    Explorer | Level 4
    2 years ago

    Same! I'm glad to have found a work-around, but this is just another annoying thing that has changed recently on Dropbox. I am learning my lesson about being blindly reliant on services that I pay lots of $ for that can become more disruptive than helpful. 😞

    • Toinie's avatar
      Toinie
      Helpful | Level 5
      2 years ago

      Hi, @napstudio,

       

      would you mind sharing the work-around? Or did you switch browsers?

       

      Thank you!

      • napstudio's avatar
        napstudio
        Explorer | Level 4
        2 years ago

        As recommended, I disabled the 1Password extension in Safari then downloaded the file I needed from Dropbox. I made sure to enable the extension again because I really rely on it to have access to my passwords from within Safari. 

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