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justinheazlewood's avatar
justinheazlewood
New member | Level 1
1 year ago
Solved

Dropbox comments box scroll arrows disappeared.

Hi there,  This morning when loading a document I've been working on, the scrolling arrows in the comments box are not showing. Upon loading, they appear squashed in the top right hand corner of th...
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  • harrydbx's avatar
    harrydbx
    1 year ago

    Hello all,

    I'm an engineer that works on the comments sidebar. Thanks for reporting this bug. It should be fixed now. Sorry for the inconvenience!

    Harry

MattMcKenzie's avatar
MattMcKenzie
New member | Level 1
1 year ago

I too am experiencing this problem. Multiple colleagues on multiple different computers/browsers are unable to comment as the lack of scroll bar allows only 6 comments to be visible.

One colleague using Edge on PC has a working scroll bar, but all browsers on the macs in use by designers are unable to see comments.

I have tested on mac OSX 15.1 (24B83) using Brave/Chrome, Firefox and Edge - all fail to provide a scroll bar!

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Sorry to hear this, MattMcKenzie. Can you (and some of your colleagues perhaps) test this from an incognito window on your Mac devices, and let me know if it makes any difference? I’d like us to narrow the issue down as much as possible and investigate further.

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