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Dropbox couldn't set up the folder
I'm trying to restore a back-up of one of the folders from my old laptop, onto my new laptop. However, I get this message that Dropbox couldn't set up the folder: "Move folder back to its def...
Appreciate you getting back to me.
With this new laptop, it has a small 512-GB SSD C drive, and a large 4-TB D drive (where I'm storing all of my photos, videos and other cloud files). Therefore, the new folder paths are 'D:\Google Drive' and 'D:\Dropbox.'
I did try recreating the Google Drive on C drive, under my old Microsoft user account folder name, 'Iain McGuinness,' and actually installing Google Drive there, but this did nothing to stop the error.
My new Microsoft user account folder name is 'hello,' which is the first part of my email address. I'd have preferred it was my own name, but this is how Windows 11 set it up.
I would simply transfer the Google Drive folder from the old laptop's SSD to this new laptop via a USB enclosure, but I had problems accessing it, due to file encryption and permission errors. Therefore, Dropbox was going to be my saving grace.
Without a solution from Dropbox, I'm probably just going to have to seek expert advice on sorting out the permission errors, and cancel my subscription.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorThe only possibility I can think of is to completely uninstall the Google Drive application and delete all their settings somehow, which could be interfering with the Dropbox desktop application.
However, I wouldn't recommend this, since this isn't directly related to Dropbox itself, and might affect the Google Drive account in some way.
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