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Wanderful's avatar
Wanderful
Explorer | Level 4
5 years ago
Solved

Dropbox downloads are saying download failed.

I am not technical.  If I click it, it is supposed to work.  Anyway, these are links to dropbox files from book authors and other people are downloading them just fine. I checked and I am nowhere clo...
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  • Walter's avatar
    Walter
    5 years ago

    Hey there Wanderful; thanks for joining our Community!

     

    Could you please let me know if you get any different results after clearing your browser's cache or on another browser?

     

    If you still get an error, I'd appreciate a screenshot so that I can have a visual too. 

     

    Thanks a bunch!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

Hey there Wanderful; thanks for joining our Community!

 

Could you please let me know if you get any different results after clearing your browser's cache or on another browser?

 

If you still get an error, I'd appreciate a screenshot so that I can have a visual too. 

 

Thanks a bunch!

  • Wanderful's avatar
    Wanderful
    Explorer | Level 4
    5 years ago

    Hi Walter,

     

    Thank you for your help.  I figured out how to and cleared out the cache and it worked.  That is crazy.  Thank you so much for your help. I would not have known to do that otherwise.  I hope you have a very Merry Christmas or a great holiday whichever one you celebrate. :)  Thank you so much.   Hugs,

     

    Wanda 

    • Wanderful's avatar
      Wanderful
      Explorer | Level 4
      5 years ago

      I forgot to say thanks for providing the links on how to clear the cache.  HUGS< 

      Wanda 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago

    I'm just glad I could help, Wanda.


    Enjoy your holiday time too and see you around the Community!

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