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Forum Discussion
Rustboy
4 years agoHelpful | Level 6
Dropbox files are not shown on browser
Hi all I have seen (many) other posts in this regards which are [solved] but I tried all those tricks and still I cannot see my files on dropbox. I can see the menu on the left and I can access all m...
- 4 years ago
It seems being patient did the trick (or an automatic Windows update change something).
All works fine now. Thanks to all who tried helping 🙂
Rustboy
4 years agoHelpful | Level 6
Hi Hannah
Thanks for your hints.
Regarding company restrictions I cannot find any. It has always worked before by the way and nothing has changed from our IT side (at least htat's what they told me). I also scanned through the chrome policies and there is no restriction whatsoever towards dropbox functionalities.
As I have administration rights I also made sure I have the latest version of Chrome but unfortunately I still cannot see my files.
I hope we canstill find something else to try?
Kind regards
Stef
Rustboy
4 years agoHelpful | Level 6
By the way Hannah, I also tried clearing ONLY the dropbox cookies (to not mess up my other websites and tools):
But no result.
- Jay4 years ago
Dropbox Community Moderator
Hi Rustboy, it seems that something is preventing access to the Dropbox site.
Are you certain that you don't have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains? The same could also apply to browser extensions, even if they're not ad blockers.
Do you get this same issue when accessing the site via another device on the same network, or when using a different network entirely?
- Rustboy4 years agoHelpful | Level 6
It seems being patient did the trick (or an automatic Windows update change something).
All works fine now. Thanks to all who tried helping 🙂
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