We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Dropbox files are partially downloading
I have been having this issue where, I download a video file and it only downloads 50% of the file. Meaning if there is a 11gb file I need to download, it ends up only downloading 5gb even though it ...
So i tried switching the browser as well now and its still doesnt download the complete file. what should i do now?
Jay
Dropbox Community Moderator
Dropbox Community ModeratorIt sounds like there's an issue with the connection you're using not allowing the download to complete successfully.
Are you on a stable and reliable WiFi or ethernet connection?
yes, I am using an ethernet cable on my pc
The weird thing is, it only downloads 50% of the file every time I download the file. I've downloaded bigger files then this before.
- Jay
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
No I am not currently using any specific VPNs, or security software other then windows Microsoft itself. I have even called my Internet Provider to if there was any restriction or anything but everything is clear there as well.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
