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Forum Discussion
Dropbox is stuck syncing after an update, what can I do?
I have the "Dropbox Plus" subscription and I run the client on 4 computers.
Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox...
Just leave it there it will sort itself out. My main PC took a day to sync it up (160k+ files, 570 GB). It didnt display any information during sync and seemed like it stuck. There wasn't any activity during sync, no uploads or downloads. After sync was completed all new/modified files were downloaded/uploaded.
Thanks, it's good to know that information.
I would still consider this a bug because there should be more information other than 'Sync...' to tell people to wait. I also have roughly 600GB data to sync and clearly we can't upload new files during this time so trusting that a simple 'Sync...' message is going to work after 24+ hours of waiting needs addressing.
Or at least tech support inform us that the new update has in fact caused this and we should expect to wait a long time.
I think this sync is more of a server side update. Though a note whould have been nice from DB to let us know that you wont have full access/controll of your DB during this update. Actually it took more then a day for me, it was more like day and a half, but everything is good now.
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