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Forum Discussion
Dropbox is stuck syncing after an update, what can I do?
I have the "Dropbox Plus" subscription and I run the client on 4 computers.
Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox...
For about two days now several of my systems have been stuck at "Syncing..." That includes one desktop running Windows 10 and two servers running Windows Server 2012 R2.
I have two other Windows Server 2012 R2's that are not having this issue and one MacBook Pro running macOS Catalina also without this problem. All are on the same dropbox version which is v88.4.172
So far I've tried restarting the affected computers and obviously restarting Dropbox. I've tried fixing hardlinks and folder permissions. Nothing is working and the three systems I noted above are still after two days stuck at "Syncing..." with no other information available to me.
I've looked at the disk access of the dropbox processes and they don't seem to be doing much. Barely reading from the C drive at a few bytes. Seems like it has stalled but why? - No idea.
Honestly I'm very angry about this, I'm a paying customer and right now this is unusable. I want a refund for all the time I'm losing.
I've been a loyal dropbox customer for many years.. but this is ridiculus.. by far the worst upgrade we've seen.
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