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Forum Discussion
Shawn B.14
6 years agoHelpful | Level 6
Dropbox is stuck syncing after an update, what can I do?
I have the "Dropbox Plus" subscription and I run the client on 4 computers.
Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox...
Daphne
Dropbox Community Moderator
6 years agoHey everyone, thanks for joining the discussion here!
I'm really sorry to hear about the issues you've had over the weekend with syncing. Thank you to everyone who took the time to share their input on what worked for them.
I'm very happy to hear that the steps worked for you lucaspinhro, thanks for updating me with this!
If anyone is still having this issue where syncing appears to be stuck (Joshua5, Matt F.16, CAGR), can you please take a look at the steps mentioned here to see if that does the trick?
After taking the above steps, you'll need to allow a short time for the changes to take affect before you see syncing progress. The more files you have, the longer this might take as it applies the changes to the files.
Akos, anonymous, Exis and hdmf I located your tickets with our Support team and have passed along all of your comments there too to keep my colleagues who are assisting you there in the loop. They'll be able to assist you best from there.
kelly75, if you're still having an issue with this, would you mind if I reach out to the email linked with your profile?
Thanks for all your patience while we look into this with you, don't hesitate to get back to me with any updates or questions.
I hope you all have a great day!
anonymous
6 years agoShort time? You basically ruined my weekend's work
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