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Shawn B.14's avatar
Shawn B.14
Helpful | Level 6
6 years ago

Dropbox is stuck syncing after an update, what can I do?

I have the "Dropbox Plus" subscription and I run the client on 4 computers.   Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox...
desktop
Download
Dropbox Plus
sync
windows
anonymous's avatar
anonymous
6 years ago

Same problem here. Last night support chat couldn't solve it either. Two weeks ago something similar happened. This time, it is just "Syncing..." No numbers, no indexing.

Such a shame, Dropbox used to be a reliable service. If it is not solved this weekend I'm just going to cancel my subscription.

gformenti's avatar
gformenti
Helpful | Level 5
6 years ago

"Same problem here. Last night support chat couldn't solve it either. Two weeks ago something similar happened. This time, it is just "Syncing..." No numbers, no indexing." marianemes

My Dropbox is exactly like this.. It wont move stuck on sync with no DL / UL numbers
it sbeen like this for the past 5 days, cant find a solution. 

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