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Forum Discussion
Shawn B.14
6 years agoHelpful | Level 6
Dropbox is stuck syncing after an update, what can I do?
I have the "Dropbox Plus" subscription and I run the client on 4 computers.
Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox...
Matt F.16
6 years agoCollaborator | Level 9
Hi Daphne - I cannot remove the symlinks because they are part of a production application in use (with users). Furthermore, Dropbox officially came out and said that Symlinks are "okay" to have in your Dropbox, they just won't be "followed":
from Dropbox's official statement regarding this most recent update: "Symlinks are similar to shortcuts that let you have 1 folder in 2 places on your device. For example, if you have a symlink in Dropbox that links to another folder in Dropbox, youâll now see a symlink and 1 folderânot 2 copies of the same folder."
Further further more, symlinks are unique to Linux, and we have many people in this thread with the exact same problem who are on Windows. My symlinks were not causing any issues prior to the most recent update from Dropbox.
I just tried the new beta and same problem: "Syncing..." (no numbers), until it eats all 32GB of RAM and dies.
When is Dropbox going to stop blaming the users for being the source of the problem and realize that everything worked fine for us up until the last update? They need to fix their code and do better testing going forward. This is an embarassment.
gformenti
6 years agoHelpful | Level 5
This is ridiculous, depending on how long this takes to solve Im going to suggest our studio to migrate to another file handling /cloud services, .Its not only worse because im the only one affected out of 14ppl.
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