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Forum Discussion
Dropbox is stuck syncing after an update, what can I do?
I have the "Dropbox Plus" subscription and I run the client on 4 computers.
Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox...
Fiona
Dropbox Staff
Dropbox StaffHello everyone!
Our latest stable is out and you can give it a try. 89.4.278 Let us know your feedback under the stable version post.
This is a long discussion, so to assist all of you the best way possible, having all the information we need, I encourage you to create a ticket with us here and provide us with the ticket number in your next comment.
If you do have a case with an agent of ours already, we can add helpful notes for them or event take over your case, if possible.
Super important note.:pushpin:
Please first make sure to try the steps Daphne has offered here.
Thank you!
Near as I can tell, the new build doesn't solve any of the underlying problems. I'm still at the same status I've been at the whole time.
It's disappointing that there's so much apparent faith by Dropbox that there's no serious problem and such a lack of transparency about what big changes have occured in sync lately that might be causing a problem.
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