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Dropbox is stuck syncing after an update, what can I do?
I have the "Dropbox Plus" subscription and I run the client on 4 computers.
Yesterday (Monday, 13-Jan-2020) I signed onto my desktop (which is always on) and has a full local sync of my dropbox...
Fiona
Dropbox Staff
Dropbox StaffHello again everyone.
PatWard I located your case and it is no longer with Daphne, this is why you don't have a response. The case is escalated from what I see and I just added a note with feedback and raised the priority. You should have a response soon. Keep me posted.
Server_Align Thank you for your participation.
AngstromZA I believe this article will help you understand more about this issue you are reporting: Why is the Dropbox desktop app using so much memory or CPU on my computer?
Fiona : Thanks for the suggestion.
My point, however, is not why it is using a lot of memory but rather *that* it is using a lot of memory.
On a 32 bit system or with a 32 bit address space you can only allocate or address 2 to the power of 32 bytes, i.e. 4 294 967 296 bytes. Divide this by 1024 * 1024 * 1024 to convert to GB and you get a maximum of 4GB if the app is linked with IMAGE_FILE_LARGE_ADDRESS_AWARE set at compile time. (https://docs.microsoft.com/en-gb/windows/win32/memory/memory-limits-for-windows-releases?redirectedfrom=MSDN)
This is true even if the operating system supports 64 bit addressing.
This is an oversimplification but I think it's worth noting.
Of course, this may be moot since some of the logs generated by the app indicate it was developed using Python which, I believe, should be protected by the garbage collector.
Anyhoo, just thinking out loud! :)
- Fiona
Thanks for sharing your thoughts AngstromZA. :slight_smile:
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