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Forum Discussion
Rachel L.
6 years agoExperienced | Level 12
Dropbox keeps trying to download and sync files set to online only
I had this same issue with a particular folder when I first set up my new Windows 10 laptop, but closing and restarting Dropbox seemed to fix it. (Derp.) Today it randomly started trying to downl...
Rachel L.
5 years agoExperienced | Level 12
The problem persists and has only gotten worse. Since last night now it seems to do it any time, any day I turn on Dropbox and navigate to my Windows Explorer folders. Last night it was just trying to download one e-book but today it's trying to download TENS OF THOUSANDS of files from numerous folders! I mark them as online only over and over and it just keeps trying to download them all! Clicking "cancel" on the occasions it brings a popup message works only temporarily, then it tries again; but now that it's doing all these files at once, there's no way to stop it. A few moments ago it wasn't trying to do this much, but now it is.
Previously I could at least predict the day and time it would do this and avoid turning on Dropbox then, but when it can just decide to do it every night when I'm manually backing up my files, how am I supposed to use this program properly?
I don't have room on my computer for all those files! How do I stop this from happening? I'm sorry to be so frustrated but this has been going on for months now and I really can't deal with all these files always trying to download. 😞 At least when it was just that one file it would always fail to download, but these ones look like they're going to download whether I try to stop them or not. I have no idea what's going to happen when I turn Dropbox on and try again but I have to, to back up my files!
valtham
4 years agoHelpful | Level 5
I read your whole thread with complete empathy. I have been facing this issue for years. I've even tried TWICE in the past years to contact Dropbox for help (I got tickets too!). Basically I've now given up. I've been told so many times the explanation that it's because something I do on my laptop activates some folder in Dropbox, though sometimes it really can't be possible, because I'm doing something totally unconnected to the folder that starts to sync. And mine happens any time, not just on Fridays.
I've followed online threads on this issue (not many - this is the clearest) but no help. Or so technical the discussion that it loses me.
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