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bricealef's avatar
bricealef
New member | Level 2
5 years ago

Dropbox Link Broken When Overwriting File

Hello   I've been having problems lately when overwriting files on Dropbox. It used to be that when I'd overwrite a PDF exported from Indesign, the file location and link would stay persistent. B...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Thanks for the additional details there LSD_C - most appreciated.

 

Would it be OK if we reached out via email to have a further look internally at this point?

lsdc's avatar
lsdc
Explorer | Level 4
3 years ago


Absolutely. Drop my a mail.
My best,
LSD_C

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the cooperation lsdc 

     

    I've just sent you an email so please have a look at your inbox and we'll take it from there. 

    • BostonQual's avatar
      BostonQual
      New member | Level 2
      2 years ago

      Hi, Walter! I'm having the same issue. I save pdf files, rewriting the old versions, and Dropbox tells me the link I created originally no longer works because the "item was delete." I have Dropbox downloaded to all of my computers and save/rewrite all of my files using the installed Dropbox app.

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hey BostonQual - sorry to hear you're having issues with this.

         

        Could you clarify how exactly you're editing your files in the first place?

         

        Are you updating the files your shared links point to through the website directly or on your computer using the desktop app to sync your changes in the original files?

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