Forum Discussion

mattpetrunak's avatar
mattpetrunak
Explorer | Level 4
3 years ago
Solved

Dropbox link only will download 7GB of 126GB file

A colleague of mine has Dropbox Plus account and has uploaded a 126GB video file which he sent me the link to. I have tried several times to download this large file. Every time the download complete...
  • Megan's avatar
    3 years ago

    Hi mattpetrunak, let's jump right into this! 

     

    If I am guessing correctly, it seems you're using our website in order to download the file, right? Do you get any specific errors, or do you see the file as incomplete?

     

    Keep in mind that a 126GB file would be too large, in order to successfully download from our website. Since you're using a Plus plan, and provided that you have enough available space, have you tried adding the file to your Dropbox account instead? 

     

    That way, you can use the app to sync the file from your account, locally. 

     

    Let me know more!

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