Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Arveilles's avatar
Arveilles
Explorer | Level 4
2 years ago
Solved

Dropbox links lead to white screen & I can't preview them.

I cannot access any files through a dropbox link as every link I click leads to a white screen on the page. Reloading or closing the browser doesn't work, neither does opening on another browser or device.

Preview
Shared Links
View
Web
  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi Everybody,

     

    Thanks for confirming that this has been resolved. If anyone is still experiencing white screens when following links, let me know here and we'll take a deeper look into it.

     

    Regards,

    Ben

11 Replies

Replies have been turned off for this discussion
Show More
  • BenDBX's avatar
    BenDBX
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi Everybody,

     

    Thanks for confirming that this has been resolved. If anyone is still experiencing white screens when following links, let me know here and we'll take a deeper look into it.

     

    Regards,

    Ben

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!