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Alejandro Q 's avatar
Alejandro Q
Explorer | Level 3
2 years ago

Dropbox opens a different PDF in Adobe Acrobat than the one I was looking at

When i have saved a pdf  an in my dropbox look fine but when i choose to open with acrobat y it opens a different pdf article tha i was seeing in my dropox. It has happend multiple times  Wha...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi again, Alejandro Q . Just to clarify, is this happening with PDFs that open via the Dropbox app both on your iPhone and your iPad? 

 

What if you reinstall both the Dropbox app and Adobe Acrobat on both your devices? Does the issue persist after that?

Alejandro Q 's avatar
Alejandro Q
Explorer | Level 3
2 years ago

It happen in all computer iPhone a tablet when the pdf opens via dropbox And I have reinstalled both applications

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hmm, I see. Let’s check your computer, and see if we can find something more. 

     

    If you have the desktop app installed, can you clarify its syncing status and app version?

     

    I’d also like a screenshot of how your PDFs appear in the local Dropbox folder to have a visual of their syncing status.

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