Dropbox Problem with Preview Pane in Windows 10 Explorer.

I am having the same issues of all previews not showing in explorer. I tried contacting support but was just told its due to a third party app and they cannot assist. I don't see this is a third party app problem to be honest....

Hi all,

I got the same answer "due to a third party app and they cannot assist". This is definitely not the case, but mostly a compatibility issue with Windows 10 and 11. We're looking for alternatives to Dropbox and this makes work very inefficient. Any alternatives here can anyone recommend?

I am curious what 3rd party application you are using that would be causing this error? If we are all using a different 3rd party, I don't see how it could be the 3rd party error. I am using a Raven Scanner.

As far as im aware im not using a 3rd party app similar that could be conflicting, they just seemed to direct it at Windows explorer in my case....

Hey all, I hope you're doing well!

Your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.

I will pass on your comments to the relevant departments so that we can further improve our product. 

If you need anything else, let me know. 

Hello,

I also haven't been able to use the preview pane for months now. It is very frustrating and very time consuming for work to not be able to preview any of my Dropbox documents. Megan, does Dropbox really not know how to fix this? Please help us!

Thank you!