You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Honeypenny's avatar
Honeypenny
Explorer | Level 3
3 years ago

Dropbox 'turning blank'

After signing in, the contents (folders etc) show up for a second or two and then the screen goes blank (turns white). Has anyone any idea what is happening/going wrong?


  • Honeypenny wrote:

    After signing in, the contents (folders etc) show up for a second or two and then the screen goes blank (turns white). Has anyone any idea what is happening/going wrong?


    Clear your browser's cache/browsing history and try again, or try another browser.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Honeypenny wrote:

    After signing in, the contents (folders etc) show up for a second or two and then the screen goes blank (turns white). Has anyone any idea what is happening/going wrong?


    Clear your browser's cache/browsing history and try again, or try another browser.

    • Honeypenny's avatar
      Honeypenny
      Explorer | Level 3

      Thanks... I tried another browser and that worked OK. Now I need to find why the browser that I use all the time has taken a dislike to Dropbox 🙂

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        Honeypenny wrote:

        Now I need to find why the browser that I use all the time has taken a dislike to Dropbox


        Opera?

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!