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Kali4672's avatar
Kali4672
Explorer | Level 4
3 years ago
Solved

Dropbox /unable to download files from iPhone 14 pro max

I can’t seem to attach files from. Dropbox. The Dropbox does not come when I want to attach a file. When click on attach file, I only get the iCloud docs and can’t find the Dropbox . I could do this ...
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Export
Mobile
  • Jay's avatar
    Jay
    3 years ago

    Just to be certain, the Dropbox mobile app is installed on your device, correct?

     

    In the iOS Files app, could you tap Locations and see if Dropbox is enabled there?

Kali4672's avatar
Kali4672
Explorer | Level 4
3 years ago
Hi Jay,

Yes the mobile is installed. I was fine using everything on my old iPhone 6 it’s when I’ve upgraded I can’t access it.

Where do I find the IOS files app locations. Sorry, it’s a big difference this phone to my old one.

Thanks for your assistance
Kali4672's avatar
Kali4672
Explorer | Level 4
3 years ago
Hi Jay ,

I’ve found it and that’s sorted it thanks for your help

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