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Forum Discussion
Emery S
3 years agoHelpful | Level 5
Dropbox website not loading. Why?
My 50 person organization is all experiencing Dropbox not loading on the web platform
- 3 years ago
Hey everyone, thanks for posting here!
I'd suggest that you contact our Support team directly about this, in order for them to have a closer look and investigate what might be causing this.
If you have any trouble doing that, don't worry I can definitely help with that, just let me know.
However, if you manage to contact our Team about this, just give me a heads up and share the ticket number here, in order for me to locate it on our system.
Keep me posted, and we'll take it from there!
Megan
Dropbox Community Moderator
3 years agoAt the moment our status page informs that all platforms are operational, however we did have a small hiccup earlier.
Could you send me a couple of screenshots of the error/page you get when you're trying to log into your browser?
Emery S
3 years agoHelpful | Level 5
- Emery S3 years agoHelpful | Level 5
Error Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help center and forums for help, or head back to home.
- freshwaves3 years agoNew member | Level 2
Hello! I'm trying to log into my dropbox account this morning, but the blue square keeps spinning, then says an 'error' code. Any ideas what's going on? I've tried several times.
- Megan3 years ago
Dropbox Community Moderator
Hey guys, thank you all for chiming in!
We're undergoing maintenance today starting at 5:00 PM (Pacific), which might be the cause that's preventing you from accessing our site.
Hold tight, and that should be over real soon. You can also check more about this on our status page.
If there's anything else that I can do to help, please let me know!
- Packaging Designer3 years agoNew member | Level 2
Our business account is experiencing these error messages using Windows Edge and Chrome browsers for about 100 minutes or so ...
- DimitriR3 years agoHelpful | Level 6
Dropbox online is failing to load files for multiple users in our organization, are other users seeing this issue?
- kpatterson43 years agoExplorer | Level 4
We are having the same issues. Has yours been resolved?
- schmidtka703 years agoExplorer | Level 4
Same...
- Jose_Alamo3 years agoNew member | Level 2
Same here. It gives me access every other time. I been having needing to close and open tab.
Using chrome with Windows (PC)
- DundanSeeR33 years agoNew member | Level 2I have the same problem.
- Emery S3 years agoHelpful | Level 5
Dropbox web version is not loading for the majority of my staff on and off for the past 48 hours. Sometimes there is an error message and sometimes it just has the spinning box.
- Sher Appraiser3 years agoExplorer | Level 4
For the past few days (11/25-28/23) Dropbox won't load in my automatic system using BRAVE as my brower; I made sure I had the latest update of BRAVE and my system will load automatically my dropbox; then when I remove one of the file as it show go back to HOME in my Dropbox, it just won't load. Please adivse... I have to close BRAVE and then start all over again and sometimes it will load and sometime it won't; very frustrating.
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