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Emery S
2 years agoHelpful | Level 5
Dropbox website not loading. Why?
My 50 person organization is all experiencing Dropbox not loading on the web platform
Hey everyone, thanks for posting here!
I'd suggest that you contact our Support team directly about this, in order for them to have a closer look and investigate what might be causing this.
If you have any trouble doing that, don't worry I can definitely help with that, just let me know.
However, if you manage to contact our Team about this, just give me a heads up and share the ticket number here, in order for me to locate it on our system.
Keep me posted, and we'll take it from there!
76 Replies
Replies have been turned off for this discussion
- Hotspur82 years agoHelpful | Level 6
Having the same issue. Just started a few minutes ago. Don't you love how they start blaming the user's computer right away? Dropbox would never be the problem.
- Hotspur82 years agoHelpful | Level 6
And now it's back. And Dropbox will never let us know what went wrong.
- rACKsTAg2 years agoNew member | Level 2
Hey, tech issues happen. At least they jumped on to fix it when they saw that it was impacting more than one user. Happy Thanksgiving!
- error-help2 years agoHelpful | Level 5
Not resolved here yet.
Thanks everyone for jumping in and letting them know it's not just me.
- Jay2 years ago
Dropbox Community Moderator
Hi error-help, if you're still experiencing this issue, have you already been in contact with the support team regarding this matter?
- Emery S2 years agoHelpful | Level 5
Error Something went wrong. Don't worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our Help center and forums for help, or head back to home.
- freshwaves2 years agoNew member | Level 2
Hello! I'm trying to log into my dropbox account this morning, but the blue square keeps spinning, then says an 'error' code. Any ideas what's going on? I've tried several times.
- Emery S2 years agoHelpful | Level 5
- Packaging Designer2 years agoNew member | Level 2
Our business account is experiencing these error messages using Windows Edge and Chrome browsers for about 100 minutes or so ...
- Megan2 years ago
Dropbox Community Moderator
Hey guys, thank you all for chiming in!
We're undergoing maintenance today starting at 5:00 PM (Pacific), which might be the cause that's preventing you from accessing our site.
Hold tight, and that should be over real soon. You can also check more about this on our status page.
If there's anything else that I can do to help, please let me know!
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