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Amy_S's avatar
Amy_S
Explorer | Level 4
3 years ago

Dropbox won't save or download Excel file as PDF

I used to be able to easily convert my Word and Excel files in Dropbox to PDFs using the Export or Print functions. Although it is still working for Word docs, it is not working for Excel files.  It ...
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Amy_S's avatar
Amy_S
Explorer | Level 4
3 years ago

Yes, I go to Dropbox.com using Chrome browser, & open the Excel file and select the section I want to save by dragging curser to highlight that area.  I’ve used two ways from here (1) File>Print>Show Print Friendly View> change “My local printer” to “Download as PDF” which turns Print button to a Download button.  After hitting the Download button the print dialog box disappears and I’m back at my spreadsheet, but no file has been downloaded. (2) File>Export>Download as PDF>Export bar appears on right side with “Download” button at top, but same thing happens as above — I press download, am taken back to my spreadsheet, but nothing has been downloaded. Thank you for your help.  

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Amy_S, and sorry for jumping in. 

 

At the moment, it isn’t possible to convert .xlsx files to PDFs directly via the Dropbox website. For more details, you can also check this Help Center article. This link contains all the filetypes that you can currently convert to a PDF file. 

 

If I’ve misunderstood something though, please let me know.

  • Active_Hedge's avatar
    Active_Hedge
    New member | Level 2
    3 years ago

    I am having the same issue it is quite frustrating, is Dropbox planning on bringing that feature back?

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey Active_Hedge, could you let us know some additional information about the issue you're having so that we can assist further? 

      • CRG1's avatar
        CRG1
        Explorer | Level 3
        3 years ago

        I also am having the same issue- very frustrating.

    • rbtbar's avatar
      rbtbar
      New member | Level 2
      3 years ago

      I am having the same issue.

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hey rbtbar, sorry to hear about this.

         

        Can you clarify what the problem you're facing is and provide some additional information?

         

        For example, what platform(s), app(s) and  OS you're using to do this etc. 

  • emlyn80's avatar
    emlyn80
    New member | Level 2
    2 years ago

    I'd like to add my voice if it helps bring back this feature. I'm sure it used to be available until quite recently. 

    Cheers

     

    Mike

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