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Abbas Khan's avatar
Abbas Khan
New member | Level 2
4 years ago
Solved

Error (400) when downloading files from the website

I am Team Member of Unlimited Account of Dropbox,  Given access to download the files , but when I do download , it give the Error ( 400),  Any Solution about it... Pls
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Joetta Rodriguez, thanks for letting us know.

 

Are the files in question saved to your Dropbox account, or did someone send them to you through a link?

 

Have you tried using a different browser or a private browsing/incognito window, to see if that helps?

Joetta Rodriguez's avatar
Joetta Rodriguez
Helpful | Level 6
3 years ago

These are internal docs sent within our company.  We have not had any issues with Dropbox in this capacity (utilizing since 2021) until this week.  Please advise.  Thank you

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