Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.

Forum Discussion

Mark A.54's avatar
Mark A.54
New member | Level 1
11 years ago
Solved

"Error 403" - Dropbox says I "don't belong here" and is not letting me download my own files!

I log in with email and password. My files load. I can click on them and view them, etc. But when I click "Download," I get an error message saying: "Error 403 - it appears you don't belong here ..." and it directs me to "sign in" or go to the 'help center" or the "home page." But I'm already signed in, I go to help center, home page, etc., and there does not appear to be a solution to this problem. Help!!!!???

Download
Error Messages
Web
  • Rich's avatar
    Rich
    10 years ago

    Followed a link here to dl a community file, and I get the same message

    The person that generated the link did it incorrectly. You need to contact them.

14 Replies

Replies have been turned off for this discussion
  • Ed's avatar
    Ed
    Icon for Dropbox Staff rankDropbox Staff
    11 years ago

    Hi there

    Sorry for the late response - are you still having issues?

  • Maggie L.5's avatar
    Maggie L.5
    New member | Level 1
    10 years ago

    This is happening to me.  the only thing I can think of is over a year ago- I did not have a drop box.  Someone guided me to get a file into their drop box.  Now that I want to use drop box, i seem to have this issue/

  • R B.11's avatar
    R B.11
    New member | Level 1
    10 years ago

    Followed a link here to dl a community file, and I get the same message

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    10 years ago

    Followed a link here to dl a community file, and I get the same message

    The person that generated the link did it incorrectly. You need to contact them.

  • Jackson C.'s avatar
    Jackson C.
    New member | Level 1
    10 years ago

    I have the same problem downloading Damage Indicators from Minecraft Fourm

  • Arbor S.'s avatar
    Arbor S.
    New member | Level 2
    10 years ago

    I am having the same problem. The file itself mysteriously disappeared from my dropbox file entirely. I am trying to piece together what happened. I can see the file the day I put it in dropbox, but when I click on it, I get the "you don't belong here, you should sign in" error message and I am already signed in.

    My concern is more about file loss because it was a billing file...there's no trail to tell me how it got removed from dropbox. I checked deleted files, I checked events, nothing. The only trail I can find is when the file was originally put in dropbox.

    Has anyone figured out why we are getting this message?

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!