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MPR712's avatar
MPR712
New member | Level 2
2 years ago

Error message when accessing photos folder

I am having a video made for a memorial service and I'm using dropbox to send the editor the photos. I've set up folders and sub-folders with photos, but whenever I try to access the photos in ...
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ChloeMP25's avatar
ChloeMP25
New member | Level 2
2 years ago

Yes! I have had this issue with a specific folder in my company's Dropbox for a couple weeks. I've cleared my cache and it still won't load. I've had to view the folder on my iPhone to see the images. When I go to the Dropbox status page it says everything is working fine.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there, ChloeMP25, let's jump right into this! 

     

    It sounds like this is happening on a specific browser, whenever you try to view the folder there, am I right? 

     

    If you try accessing the folder using an entirely different browser, do you notice the same behavior? 

     

    Let me know more, and we'll take it from there! 

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