We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
felixelaeis
4 years agoExplorer | Level 4
Error: Video failed to load on mobile
In the last week or so, some Dropbox video links from Patreon stopped working (I don't know if it affects any other sites - this is the one I use Dropbox for). I can't tell if the problem is that the...
Chaitanya
4 years agoNew member | Level 2
Hi. Any update here? Facing the same issue. Not able to find any solution. Please help.
Megan
Dropbox Community Moderator
4 years agoHi codymcmanus & felixelaeis & Chaitanya!
Thank you all for posting here! I just sent you individual emails, in order for us to look into this!
Reply back to me and we'll take it from there.
Thank you all for posting here! I just sent you individual emails, in order for us to look into this!
Reply back to me and we'll take it from there.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!