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Forum Discussion

ijmolder66's avatar
ijmolder66
Explorer | Level 4
3 years ago

Excel Files not opening to edit in Excel from Dropbox.

Started this week.  On my phone I can open an Excel file in Dropbox as a preview but when I click on the edit button I get the Office Excel opening (Downloading from Dropbox) screen, then it flips to...
Error Messages
Mobile
Preview
Third Party Integrations
rajma420's avatar
rajma420
Helpful | Level 5
2 years ago

They never fixed the issue and kept giving me the runaround for months. Their answers never addressed the problem, just blamed Microsoft. 

I still can't open a .xlsx or .docx the file with the dropbox app.

bbeck's avatar
bbeck
Explorer | Level 4
2 years ago

that's really awful - did you contact microsoft?

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