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matt_maccormack's avatar
matt_maccormack
Explorer | Level 3
9 months ago
Solved

Export screen keeps getting stuck

Suddenly I can no longer Export my DropBox files to any format: Markdown, PDF, etc.

Every time I try to export, I keep getting stuck on the screen with the little wizard that says "Waiting to start..." but my file never actually exports.

I've had this issue for about a week now, and other coworkers on my team have as well.

 

Dropbox Paper
Export
Web
  • ForemanDev's avatar
    ForemanDev
    3 months ago

    Update: It just worked. I don't know if Dropbox did anything to fix their Export service, but I tried again after waiting an hour and I was able to export my Paper doc.

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  • ForemanDev's avatar
    ForemanDev
    New member | Level 2
    3 months ago

    Update: It just worked. I don't know if Dropbox did anything to fix their Export service, but I tried again after waiting an hour and I was able to export my Paper doc.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 months ago

    I'm glad to hear it's sorted now and thanks for keeping me in the loop too ForemanDev 

    It seems that this was a temporary fluke, but please let us know if anything else comes up in the future. 

    Until then, take care and see you around the Community! 

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