Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
SMSchmidt1
6 years agoHelpful | Level 5
Exporting to Instagram problem
I use dropbox to move pictures from my mac to my iphone, and then export them to instagram. Recently, however, when I go to export from my phone, I get a message that dropbox is linking the file and...
- 6 years agoI had similar issue in an Android phone. Try these
1. Make sure you have given storage access to both apps Dropbox and Photos app. Just double check usually it’s on.
2. Go to Dropbox app and tap on ‘3 dots icon’ or More options icon. Then select make available offline.
3. Now go back to Instagram and select the file location of Dropbox to select your image file. It should open now.
It seems Instagram can’t access direct dropbox files yet. They must be on storage somewhere. Cheers
Walter
Dropbox Community Moderator
6 years agoHi all; thanks for your reports and happy Friday!
I think DezignerDude is on to somehting here, so could you try the steps he mentioned to try to export the files in question after offlining them and let us know if this works for you?
Thank you all for your cooperation!
Matt Duke
6 years agoExplorer | Level 4
Hi,
Same problem here. Started about 2 weeks ago. Samsung S9 running Android 10.
Export to Instagram Feed generates "Unable to load image" error. Export to Instagram Direct works fine.
Both Apps are up to date.
Cleared cache on both apps.
Cleared Instagam data.
Gave @DezignerDude solution a try.
Problem still persists.
Found temporary work-around by using Export/Save to device and uploading to Instagram from phone storage.
- FreekDirkx6 years agoHelpful | Level 6
Same here. The problem still exists..... I reported the problem to Instagram...no response yet
- Redleigh6 years agoExplorer | Level 4
I am having the exact same problem as everyone here has expressed, and have tried all suggestions I could possibly find online and here. Nothing has worked. Samsung S9 phone too.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!